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At the NRA Wine Club, we're only satisfied when you
are. Taste in wine is uniquely personal, and varies widely between individuals,
but the wines we ship all exceed our high Quality, Value, Variety, and Interest
criteria.
We guarantee not just our wines, but your satisfaction.
Our policy is simple. If you don't enjoy a wine or other product you
receive from us for any reason, call us within 30 days and we'll replace
or refund your purchase
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Call us during our business hours:
1-800-823-5527, 8:00 AM to 5:00 PM Pacific Time, Monday through Friday.
Write:
822 Hampshire Suite E
Westlake Village, CA 91361
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Vinesse, LLC respects
the privacy of the information you submit to us when visiting our web
site or becoming a Cyber Circle member.
When you visit our site, we do not collect your name,
email address or any other personal information unless you provide it
to us.
We send the Vinesse Cyber Circle Newsletter -- our
email update on wine news, membership benefits and limited release wine
opportunities -- to members who request it.
You can unsubscribe at any time by following instructions in the emails.
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Adult Signature Required
All carriers specify that wine orders require a person at least 21 years of age sign for your delivery. The use of a business address can help expedite delivery by a day and often makes the signature requirement easier.
Shipping Rates
Shipping costs for wine within the continental U.S. are applied using the following rates and will appear in the shopping cart before you complete your transaction. The carrier and service speed may vary by state and time of year. The shipments will be delivered by UPS Ground or Golden State Overnight.
For all orders and club shipments of wine to the following states, shipping rates are applied per bottle according to the chart below. Quantities listed represent box sizes used for shipping. For quantities not listed, go to next higher quantity. Quantities over 12 will ship in two or more boxes.
| Delivery Address In: |
# Bottles Ordered |
Standard S&H |
AK,
AL,
AZ,
CA,
CO,
CT,
DC,
FL,
HI,
IA,
ID,
IL,
IN,
KY,
LA,
MA,
MD,
ME,
MI,
MN,
MO,
NC,
ND,
NE,
NH,
NJ,
NM,
NV,
NY,
OH,
OK,
OR,
PA,
SC,
TN,
TX,
VA,
VT,
WA,
WI,
WV,
WY
|
1
|
$14.00 |
|
2
|
$14.00 |
|
3
- 4
|
$17.00 |
|
5
- 6
|
$21.00 |
|
7
- 12
|
$30.00 |
Shipments to "3-Tier" States
For all orders and club shipments of wine to Arizona, Indiana, Massachusetts, New Jersey, New York, and Washington D.C., shipping rates are applied per bottle according to the chart below:
| Delivery Address In: |
Bottles |
| |
1-2 |
3-4 |
5-6 |
7-9 |
10-12 |
| Arizona |
$ 21.00 |
$ 29.00 |
$ 37.00 |
$ 65.00 |
$ 65.00 |
| Indiana |
$ 21.70 |
$ 31.70 |
$ 41.45 |
$ 52.00 |
$ 66.85 |
| Massachusetts |
$ 24.05 |
$ 33.30 |
$ 43.15 |
$ 56.00 |
$ 65.35 |
| New Jersey |
$ 16.00 |
$ 24.00 |
$ 32.00 |
$ 58.00 |
$ 58.00 |
| New York |
$ 16.00 |
$ 24.00 |
$ 32.00 |
$ 58.00 |
$ 58.00 |
| Washington D.C. |
$ 16.00 |
$ 24.00 |
$ 32.00 |
$ 58.00 |
$ 58.00 |
Alaska and Hawaii
Shipments to the states of Alaska and Hawaii will be charged an additional surcharge of 20%.
For Gift Baskets, Accessories and Samplers, each of
which ships separately (some exemptions apply), pricing is applied per
item according to the chart below, based on weight and size. Some additional
fee surcharges may be added for some items shipped from different locations.
| Max |
Max |
Standard |
| 0 |
2 |
$7.55 |
| 2.01 |
3 |
$8.05 |
| 3.01 |
4 |
$8.55 |
| 4.01 |
5 |
$9.05 |
| 5.01 |
6 |
$9.55 |
| 6.01 |
7 |
$10.05 |
| 7.01 |
8 |
$10.55 |
| 8.01 |
9 |
$11.05 |
| 9.01 |
10 |
$11.55 |
| 10.01 |
15 |
$13.50 |
15.01
|
19 |
$17.05 |
| 19.01 |
30 |
$25.50 |
| 30.01 |
50 |
$37.50 |
| 50.01 |
100 |
$47.50 |
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At Vinesse we pride ourselves on our
fair return policy. Here are some important details.
Because many of the wines we offer are hard
to find, rare, and in limited supply, all orders are subject to availability
and quantity limitation. We reserve the right to replace orders with
similar wines based on varietals, vintage and of equal or greater value.
If no suitable substitute wine is available, we will issue a refund instead.
We cannot accept returns of opened wine or of items
with missing or damaged components.
Vinesse cannot be responsible for items returned due
to relocation or travel that we do not know about ahead of time. Wines
returned as non-deliverable will result in the issuance of a credit voucher
for the purchase price, less shipping & handling. Please allow 14
days for all credits.
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What are the legal terms of the sale?
All orders are fulfilled by licensed entities. All wines are sold in California and title passes to the buyer in California. We make no representations to the legal rights of anyone to ship or import alcoholic beverages into any state outside of California. The buyer is solely responsible for the shipment of wines. By placing this order with us, you authorize Vinesse, Inc. to act on your behalf in processing this order, including engaging a common carrier to deliver it. Wines may be sold and delivered only to persons who are at least 21 years of age, and in placing your order you represent to us that you are at least 21 years old. When your wines are delivered, the person receiving delivery will be required to show identification proving that he or she is at least 21 years of age. All offers are void where prohibited by law and void to everyone under 21 years old. Due to state alcohol regulations, items, in some instances, may not be given away for "free". Although an offer may be positioned that you are receiving a free gift and incentive, you are in fact receiving the wine and gift at an overall discounted price.
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